How do I place an order for products?
To place an order, browse our website, select the products you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
What types of tables does ElysianFurnish.com offer?
We specialize in a curated selection of End Tables, and Coffee Tables designed to suit various home décors and functional needs.
Does ElysianFurnish.com offer assembly services for the furniture?
Currently, we do not offer assembly services. Our tables are designed to be easy to assemble and come with clear instructions to guide you through the process.
What payment methods do you accept?
We use Square, Stripe, and PayPal for payment, and the following cards are supported: JCB, Visa, Mastercard, and American Express.
How long does it take to process and ship an order?
We strive to process and ship orders within 1-2 business days. Delivery times may vary depending on your location.
What countries do you deliver to?
We only offer to ship within the continental United States. Subsequent relevant adjustments will be announced on the website.
What if my package is lost in transit?
It is important to check that your information is correct before placing an order, especially your shipping address. If you provide an incorrect shipping address, it may cause the package to be delivered to the wrong address, and we are not responsible for the loss of the package caused by this situation. If your address is normal and the parcel is lost in transit, please get in touch with us, and we will assist you in negotiating with the logistics company.
How can I contact your customer service?
You can reach our customer service team through email or phone. Our contact information can be found on our website's "Contact Us" page.
How can I cancel my order?
If you need to cancel your order, please be aware that cancellations can only be made within 30 minutes of order placement. After the 30-minute window, we cannot guarantee cancellation as your order may already be in processing.